Privacy Policy

Information We Collect

When you browse or purchase from Siffora by Taana Baana, we may collect the following categories of information to serve you properly:

• Full name, email address, phone number, and delivery address
• Device type, browser, IP address, and on-site browsing behavior
• Order history, saved items, and communication records
• Information you voluntarily share through contact forms or reviews

We collect only what is genuinely necessary to deliver our services. No excess, no redundancy.

How We Use Your Information

Your personal data is used exclusively to enhance your experience and fulfill your orders. We use it to:

• Process, confirm, and deliver your orders across Pakistan
• Send order confirmations, shipping updates, and receipts
• Respond promptly to your queries and provide customer support
• Share new arrivals and seasonal updates — only with your consent
• Improve our website, collections, and overall shopping experience

We do not sell, rent, or trade your personal information to any third party for commercial or marketing purposes — under any circumstance.

Delivery & Fulfillment

Orders placed with Siffora by Taana Baana are delivered within Pakistan through our trusted courier network. Your delivery address and contact details are shared with logistics partners solely for the purpose of completing your order — nothing beyond that.

We work only with reputable courier services that handle customer data with the same care and discretion we expect of ourselves.

Cookies & Tracking

Our website uses cookies to create a seamless, personalised browsing experience. These small files help us remember your preferences, retain cart items, and understand how customers navigate our store.

• Essential Cookies — Required for core website functionality
• Analytics Cookies — Help us measure site performance and traffic
• Marketing Cookies — Used to display relevant ads on Meta and Google platforms

You may disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site features.

Third-Party Services

To operate our store efficiently, we engage a limited number of third-party services. Each partner maintains its own privacy standards and policies:

• Meta (Facebook & Instagram) — Advertising and audience remarketing
• Google Analytics — Website traffic analysis and performance insights
• Courier Partners — Nationwide order delivery within Pakistan

We do not permit any third party to use your data for their own promotional or commercial purposes. Our partnerships are strictly operational.

Data Security

We apply industry-standard security practices to protect your personal information from unauthorised access, loss, or misuse:

• SSL (HTTPS) encryption across all pages of our website
• Restricted internal access to customer data — on a need-to-know basis only
• Routine security reviews and system updates

While we take every reasonable precaution, no internet transmission is entirely without risk. We recommend using a strong, unique password for your account and keeping it confidential.

Your Rights

As a valued customer of Siffora by Taana Baana, you hold full rights over your personal data at all times:

• Request access to the personal data we hold about you
• Ask us to correct inaccurate or outdated information
• Request complete deletion of your data from our records
• Opt out of marketing communications at any time via the unsubscribe link
• Withdraw consent for cookie tracking through your browser settings

Policy Updates

Siffora by Taana Baana reserves the right to revise this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. Continued use of our website following such changes constitutes your acceptance of the revised policy.

We recommend revisiting this page periodically to remain informed about how we protect and manage your information.